FAQs

What are the rules?

  1. No running anywhere in the gym

  2. You must be at least 3 years old to climb at The Rock Boxx

  3. You must be at least 14 years old to use the workout equipment in the fitness area

  4. Do not walk or climb under another climber.

  5. No jumping of the top-out boulder

  6. You must wear rock climbing shoes to climb. No street shoes.

  7. No wrestling or tumbling on the mats.

  8. No street shoes on the mats.

  9. Children (12 and under) must be supervised by a parent at all times.

 

What is Bouldering?

Bouldering is a very popular and fun type of rock climbing which does not use ropes or any special equipment. Climbers scale 8-17 Ft walls and risk falling to a 16" padded flooring surface in the event that they should fall from the wall.

Do I need training before I start?

You can drop in and get started anytime! You do not need to schedule an appointment or call ahead and our friendly staff can answer any climbing questions that you may have to get you started today! Each climber will need to complete a safety orientation prior to climbing. To get signed up for a bouldering intro class click Here.

Can I drop by in anytime?

Yes! Come on in anytime we are open. We will give you our safety orientation, get you checked in, and after you sign our waiver you can climb all day! It is preferred that all climbers complete waivers before arrival to speed check in. Just complete the waiver!

What are the holiday hours?

New Years Eve - Close at 8pm
New Years Day - Normal hours
Easter - Close at 4pm
July 4th - Close at 4pm
Halloween - Close at 6pm
Thanksgiving - Closed
Christmas Eve - Close at 4pm
Christmas - Closed

Is Bouldering safe for kids and people in general?

Kids should always be supervised and spotted when they climb to make sure that they do not exceed their individual abilities. KIDS SHOULD NOT BE ALLOWED TO RUN INSIDE THE GYM! THE CHANCE OF A CLIMBER FALLING ON THEM IS GREATLY INCREASED WHEN THEY ARE ALLOWED TO RUN OR THEY ARE GENERALLY UNSUPERVISED! Never allow a child to walk, run, or climb below another climber! Adults need to be careful not to exceed their abilities as well. You should always climb within your comfort zone and use a spotter to reduce your risk. It is possible to be injured if you do not exercise good judgment and climb carefully.

Can I bring my own climbing shoes?

 Yes,  but only climbing specific shoes are allowed on the mats .  We rent climbing shoes or bring yours if you own a pair.  Kids 5 and under can climb in their regular shoes if the are clean and safe.  

Climbing shoes are only required while on the mats. 

 

What’s the age minimum?

3 years old is the minimum age for climbing. Children should be supervised at all times and spotted while they are actually climbing. You are responsible for the safety of any children that you bring to the gym.

 

Can I leave my child while I run errands?

No. All children must be accompanied by an Adult at all times.

 

Can I sign a waiver for a friends kid?

No. It is perfectly acceptable for you to bring children that you are babysitting however every child must have a waiver which has been signed by their parent or their legal guardian. Waivers can be completed online or be printed, filled out, and brought into the gym. A member of The Rock Boxx crew will need to verify verbally that the kid's legal guardian has in fact signed the waiver for their child to climb.

 

Party Room Rental FAQs?

Can I bring food and drinks?

Yes! You may bring/have delivered any food and drinks, except alcohol.

Can I bring decorations?

Yes! You may bring your own decorations and balloons. We do not provide any decorations.

Does the 24-person max apply to all party guests or just the climbers?

The max applies only to climbers. You will only be charged for those that climb, not spectators.

Can I arrive early to set up?

You may arrive up to 30 minutes before the start of the party.

Do you require a deposit?

Yes, we require a 50% deposit when booking. The remaining balance is due the day of the party.

I do not know the exact number of climbers. Is that okay?

Yes! We can adjust the number of climbers as needed the day of the party when taking final

payment.

Still have a question? Call 503-371-3134 or email climbing@therockboxx.com